Eliminate double entry and prevent overbooking with a reliable, two‑way sync that keeps reservations, guest profiles, rates, and add‑ons consistent across your PMS and every system you use.
from double entry
saved per week from manual data work
thanks to accurate, real‑time data
Stop copying data between your website, PMS, CRM, and spreadsheets. Our automation keeps reservation details, guest info, stay dates, site assignments, add‑ons, and balances in sync, so every team sees the same truth—on desktop or phone, at the front desk or in the field.
Save labor and remove headaches so your team can focus on guest experience.
Know that the website, PMS, and reporting all match—without chasing people.
Standardize data flows across properties and monitor them in one place.
Confident availability and rate data to support campaigns and upsells.
Status, check‑in/out, party size, assigned site, add‑ons, balance, notes.
Name, email, phone, language, preferences, loyalty ID (if used).
Site/room inventory, attributes (amps, length limits), blackouts.
Base rates, packages, taxes/fees, golf carts, kayak rentals, propane, etc.
Availability of specific fields depends on your PMS and its API permissions. We map exactly what your vendor exposes and what you approve.
We confirm PMS API availability, scopes, and sandbox access; define your systems (website, CRM, locks, POS, accounting).
We map reservation objects and guest fields, define source‑of‑truth rules, and align ID schemes to avoid duplicates.
We build event‑driven flows using webhooks (when available) or efficient polling with back‑off to respect vendor rate limits.
We run parallel tests, compare record deltas, and create an audit trail with idempotent writes and rollback options.
We turn on production sync, add real‑time alerts, and set up a dashboard that shows throughput, errors, and retries.
We layer in upsells, pre‑arrival messages, smart‑lock codes, and automated night audit exports as your team is ready.
issued at booking or pre‑arrival, revoked on checkout. (Link to: Automated Door Locks)
that pull the latest reservation status on arrival. (Link to: Self‑Service Check‑In Kiosk)
with add‑on upsells and confirmations. (Link to: AI Voice Reservation Assistant & Concierge SMS Butler)
schedules generated from arrivals/departures. (Link to: Maintenance Work‑Order Automation)
dashboards with clean guest history and revenue attribution. (Link to: CRM Implementation Consulting)
We do not change your PMS of record; inventory and bookings always resolve to the PMS as the system of truth.
When your PMS offers webhooks, we process events immediately. If only polling is available, we use short intervals with intelligent back‑off to stay within rate limits.
Any PMS that provides API access or an approved partner connection. Common examples include Campspot (Online Booking API), Newbook (REST/OTA), RMS Cloud (REST/Channel), and ResNexus (Availability Exchange). Availability depends on your vendor plan and permissions.
We can coordinate with your PMS’s channel connectors. For example, RMS’s Channel API is designed for rate/availability pushes and reservation ingestion, which we respect as the source of truth.
No—our work occurs through approved APIs and within vendor terms. Some vendors require partner approval before production access; we’ll guide that process.
We do not store raw card PANs. Card processing remains with your PMS/payment provider. (Campspot’s ecosystem references processors like Worldpay and features like CardConnect for API‑based flows.)
Yes. We can namespace data, map property IDs, and route events to the right site/location—ideal for groups and state/provincial systems.
