End lobby lines, late-night phone drops, and paper forms. Give guests a 60-second, contactless arrival that syncs to your PMS and unlocks their site—automatically.
Built by Insider Perks for outdoor hospitality—campgrounds, RV resorts, and glamping destinations.
Guests expect frictionless, on-their-schedule arrivals. Your team needs fewer interruptions and fewer after-hours calls. A self-service check-in kiosk delivers both—without adding staff or complexity.
Most guests finish in under 60 seconds.
After-hours arrivals no longer require a phone call.
Upsell firewood, late check-out, and add-ons right at the kiosk.
A clean, four-step flow—configured to your policies and PMS.
If you text or email a pre-arrival link, guests can confirm details and upload IDs before they even get on the road. That makes kiosk time even faster.
Guests scan a QR code, enter last name + reservation number, or swipe credit card to locate their booking. The kiosk matches the reservation in your PMS in real time.
Guests receive instant access: a printed receipt with site map, an SMS with smart-lock or gate code, or a contactless key handoff. Your PMS updates automatically.
Outstanding balances are paid on the spot. Waivers and park rules are acknowledged with a digital signature. We can require license plate, RV length, pet count—whatever you need.
Find your reservation
Guests start in seconds with a QR scan or name + reservation number—no app download needed.
Capture remaining balances, deposits, or incidentals at the kiosk with card or tap-to-pay.
Collect signatures on liability waivers and policy acknowledgments. Auto-attach to the guest record.
Print a map or text a dynamic map link. Include gate codes, Wi-Fi, and quiet hours.
Issue door, gate, or locker codes instantly—time-bound and unique to each stay.
Offer firewood, ice, rentals, early check-in, or late check-out—personalized by reservation data.
Interface in 40+ languages with clear, friendly prompts that reduce mistakes.
Optional license plate entry or quick photo capture where permitted, tied to the stay.
Connection hiccup? Queue locally and sync when online, with clear guest messaging.
Encrypted transport, masked PAN, and access logs. We follow least-access principles.
Different flows for RVs vs. tents vs. cabins; ask the right questions at the right time.
Every action timestamps to the guest record for dispute resolution and reporting.
We integrate through secure APIs to your property-management system and access tools. Common connections include PMS platforms, payment gateways, receipt printers, and smart-lock or gate systems. If your vendor offers an API or can be automated through a workflow platform, we can usually connect it.
Self-Service Check-In Kiosk is delivered as a Smart Ops implementation with preferred pricing for CampVantage Premium members.
We’ll review your PMS, access hardware, and policies, then share a fixed-scope proposal.
Kiosks consistently lower labor costs and recover revenue otherwise lost to after-hours no-shows or walk-aways.
We map your check-in policies, PMS fields, hardware, and any after-hours rules.
We configure the flow, connect APIs, and test payments, waivers, and access.
Run a soft launch, tune prompts, train staff, and go live with confidence.
Timelines depend on vendor access and hardware availability.
Cut lines, cut calls, and capture more add-on revenue without hiring.
Standardize arrivals, reduce errors, and get clean audit trails for every stay.
Deploy a branded flow across locations; compare performance and iterate.
After-hours arrivals, rule acknowledgments, and clear paperless records.
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|
Phone Call
|
Self-Service Kiosk
|
|---|---|---|
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Arrival Speed |
Depends on staff |
60–90 seconds, any time |
|
Data Quality |
Manual entry errors |
Guest-entered, validated |
|
After-Hours |
Staff must be available |
Fully autonomous |
|
Upsells |
Rarely offered |
Prompted at the right time |
|
Access Codes |
Read over phone |
Issued instantly & logged |
No specific system is required. If your PMS exposes an API or can receive automated updates, we can usually connect. We’ll confirm during discovery.
Yes. We support card and tap-to-pay via your payment processor and issue a receipt by print or SMS.
Guests sign digitally at the kiosk. Signatures and acknowledgments attach to the guest record.
We can print a code, text a code, or trigger a smart-lock/gate access based on your hardware.
Yes. The UI supports multiple languages and meets accessible contrast/size guidelines. Hardware placement should follow ADA-compliant mounting and reach ranges.
The kiosk can queue transactions locally and sync when the connection returns, with transparent guest messaging.
Absolutely—late check-out, bundles, rentals, firewood, and more, based on reservation context.
We use encrypted transport, tokenized payments via your processor, and role-based access. Only the minimum data needed is stored.
Yes. RVs, tents, cabins, and groups can each follow tailored prompts.
Pricing is based on integrations and complexity. CampVantage members receive preferred rates. We’ll provide a fixed-scope quote after discovery.
Let guests check in on their terms while your team focuses on service—not paperwork.
