We all like to do things the way we always have. We tell ourselves this path is easier, we don’t have to learn new things or adjust the same processes that always worked.
This is a different world now. Your competition is leaving you behind with dynamic pricing, grid optimization, yield management, personalization, automation, machine learning, artificial intelligence, and data analysis.
Yep, we know, all that looks super hard. That’s why friendly people like us exist and have businesses to help you understand it all and make it work for you.
By now, most of you are accepting some kind of online reservations (we hope). If you aren’t, there are about a dozen companies in the outdoor hospitality industry who will try to convince you why you should. But we aren’t one of those companies, and we aren’t here to do that.
We’re here to answer your questions and offer advice on why certain reservation systems are better. Why they work better for data collection, marketing, advertising, and for revenue reporting.
We’re an independent third party that has done work for over 400 campgrounds. Basically, we’ve seen it all. We know the little things that can make you more money, help you track the results of your marketing, and more.
Plus, we can connect you directly to the people you need to speak with when you have more questions.
Think about this – it’s late at night, and a family is planning their next RV trip. They stumble upon your park, but they can’t make a reservation because your office is closed. They move on to the next park that offers online booking and you’ve just lost a customer. In today’s digital age, convenience is king. With our online reservation system, your campground is open for business 24/7. It’s like having a booking agent who never sleeps, ensuring you never miss out on a potential customer. We make it easy for your guests to book when it’s convenient for them, which means more business for you.
We might have started life a long time ago as a marketing agency, but we also run our own business. That means we have a lot of experience picking the types of products and services that help us succeed.
We can help you run campaigns to hire team members, deploy software to track their time, and run payroll seamlessly with Quickbooks or any other system, use task management and communication software to make sure that everyone knows exactly what is going on and constantly communicates with each other, and so much more.
Running a successful campground means leading a successful team. We can help you with custom recognition programs, bonuses, team engagement, remote hiring, and building passionate brand advocates.
Running an RV park or campground is a complex operation, isn’t it? You’ve got bookings to manage, maintenance to oversee, and a team to coordinate. It’s like trying to keep a campfire going in the rain. That’s where our team management technology comes in. Think of it as your all-weather matchstick. It automates the routine tasks, streamlines communication, and gives you a bird’s-eye view of your operations. It’s like having a dedicated operations manager, but without the salary expense. We provide the tools that help you keep the fire burning, no matter the weather.
We’re not accountants or a third-party management company (but we can recommend some). We can help you put processes into place and use advanced software to make your life much easier, though.
We tell our own team to come to us whenever they feel stuck, when something is causing a process or project to take longer than expected or when they get stressed by annoying repetitive tasks. Why? Because there is almost certainly a software or online service that can remove these struggles from their lives.
Using technology can make employees happier and more efficient.
Running an RV park or campground is like conducting an orchestra. There are so many moving parts – reservations, maintenance, customer service, and more. It’s a lot to handle, and it can be overwhelming. But what if you had a maestro to help you? That’s where our Daily Operations Technology comes in. We provide cutting-edge automation and software solutions that streamline your operations, reduce manual tasks, and increase efficiency. It’s like having a virtual assistant that never sleeps, making sure everything runs smoothly. You focus on the big picture, let us handle the nitty-gritty.
Revenue comes from many different places and your online reservations are only one of those places. It’s time to think differently and start selling products or services through your website to enhance that revenue.
Anything you sell in your store can be sold online. Firewood can be scheduled for delivery, tickets can be sold to nearby attractions, and custom packages can be created for romantic getaways or breakfast in bed.
Start enhancing your revenue today by offering what your customers will already buy.
Think about this for a moment – every camper who visits your park is a potential walking billboard. They love the experience you provide, so why not give them a way to take a piece of it home and share it with others? Selling merchandise isn’t just about extra revenue, it’s about extending your brand beyond the boundaries of your park. From branded T-shirts to camping gear, we can help you create a merchandise line that your customers will love and want to show off. It’s like word-of-mouth advertising that your customers pay you for. Now, how’s that for a win-win situation?