We all like to do things the way we always have. We tell ourselves this path is easier, we don’t have to learn new things or adjust the same processes that always worked.
This is a different world now. Your competition is leaving you behind with dynamic pricing, grid optimization, yield management, personalization, automation, machine learning, artificial intelligence, and data analysis.
Yep, we know, all that looks super hard. That’s why friendly people like us exist and have businesses to help you understand it all and make it work for you.
By now, most of you are accepting some kind of online reservations (we hope). If you aren’t, there are about a dozen companies in the outdoor hospitality industry who will try to convince you why you should. But we aren’t one of those companies, and we aren’t here to do that.
We’re here to answer your questions and offer advice on why certain reservation systems are better. Why they work better for data collection, marketing, advertising, and for revenue reporting.
We’re an independent third party that has done work for over 400 campgrounds. Basically, we’ve seen it all. We know the little things that can make you more money, help you track the results of your marketing, and more.
Plus, we can connect you directly to the people you need to speak with when you have more questions.
We might have started life a long time ago as a marketing agency, but we also run our own business. That means we have a lot of experience picking the types of products and services that help us succeed.
We can help you run campaigns to hire team members, deploy software to track their time, and run payroll seamlessly with Quickbooks or any other system, use task management and communication software to make sure that everyone knows exactly what is going on and constantly communicates with each other, and so much more.
Running a successful campground means leading a successful team. We can help you with custom recognition programs, bonuses, team engagement, remote hiring, and building passionate brand advocates.
We’re not accountants or a third-party management company (but we can recommend some). We can help you put processes into place and use advanced software to make your life much easier, though.
We tell our own team to come to us whenever they feel stuck, when something is causing a process or project to take longer than expected or when they get stressed by annoying repetitive tasks. Why? Because there is almost certainly a software or online service that can remove these struggles from their lives.
Using technology can make employees happier and more efficient.